IMS Fact Sheet
PSE&G is inspecting natural gas meters in your neighborhood to ensure the continued safety and reliability of your service. If your gas meter is located inside your home, we need to gain access in order to do a visual inspection for surface corrosion, leaks or other conditions that may require attention.
The safety inspection only takes about 10 minutes and is at no cost to you.
Unless your meter requires immediate repair, there will be no interruption to your service.
This visit is for inspection purposes only. Your service will not be turned off during this inspection due to billing status.
Someone over the age of 18 needs to be home in order for us to do the inspection.
Your safety and security is our number one priority. Our employees carry a PSE&G photo identification badge, wear PSE&G logo apparel, and drive PSE&G cars or trucks. Please do not hesitate to ask for identification. If you are suspicious in any way, please call our customer service line at 800-436-PSEG (7734) to verify the identity of our employee.
When our technician arrives, it is important that your gas meter is accessible for the visual inspection. The scope of the inspection is from the location where the piping enters the building to the outlet of the gas meter.
For the safety of our employees, our technician may ask you to secure your dog while he or she performs your inspection.
We appreciate your help in ensuring that PSE&G can continue to provide you with safe and reliable natural gas service -- now and in the future.